欢迎!

在国际校园生活,黄金城集团帮助学生, 和他们的家人, 解决各种非学术问题.

We are fully trained immigration specialists but will try and assist with any queries about being an international student in the UK that you might have.

黄金城集团在主要的到货期举办欢迎活动, as well as social activities and trips throughout the year. 黄金城集团非常希望很快看到并欢迎你.

你可能喜欢看黄金城集团的 所有关于...ICL视频 which tells you all about the team and our work in more detail.

黄金城集团已经准备了一套 国际学生常见问题 and so please check there first if you are looking for specific information.

社交活动、旅行和活动

国际@校园生活组织社会活动, events and monthly trips (or virtual trips) throughout the year which are open to 都是黄金城集团的学生 and we actively encourage people to engage with those- no matter where in the world they are from. 请看一下 欢迎活动及围棋! 社会的部分 of our web pages for further information about what is going on. 有些活动是为家庭而设计的, so if you have your family with you please look out for those on our Fatsoma票页面 通过你的学生邮箱. 黄金城集团非常希望很快就能收到你们的来信.

If you would like to help us organise and deliver some of these social activities, you are able to do so whilst working towards gaining valuable employability skills. 你可以通过成为黄金城集团ICL GO的一员来做到这一点! 团队. 关于GO的信息!团队, as well as other volunteering opportunities, can be found via DISCOVERY学生志愿服务.

得到你需要的帮助和建议

It is important to 国际 @CampusLife that they are available to support as many students as possible students as quickly as we can. 

We have a very comprehensive website providing detailed information about a variety of international student issues.To see if you can get the advice you need right now, it is worth checking our 国际学生常见问题 首先看看你是否找到了你需要的答案.

For answers to queries that can't be solved via the web, the team run Monday to Friday 快速查询会话 via our Live Chat facility,  virtual/live face to face methods. If you have a complex query it is best to email us and an Adviser will arrange any necessary follow up sessions direct with you.

Please do not contact us by multiple methods about the same query- we are a 非常小的 team and there are more than 4000 international students (plus applicants) at 黄金城集团 we need to support. Sending multiple communications about the same thing causes delays in our response to you and your fellow students- we appreciate your support and understanding.

Please see below for more details about the Quick Queries sessions.

接触国际@CampusLife

ICL会话快速查询

Polite notice: We are currently receiving an extraordinary amount of communications. 不幸的是, many students are using Wonder/Live Chat/face to face to 'chase up' or ask the same questions that they have already posed to us via email. This is causing an unnecessary duplication of work which we are keen to avoid in order to ensure everyone is getting a response as quickly as possible and staff are not answering the same queries twice (or more!). 黄金城集团是一个 非常小的 team of advisers and there are 4000+ international students at 黄金城集团 (plus applicants) who we need to support. For this reason we will just tell you to wait for a response to your emails if you attempt to contact us via multiple methods about the same thing. We answer all queries within 3 woking days, though in reality it is normally closer to 1. We also triage the mailbox to constantly to ensure genuinely urgent queries are answered quickly. 

Please also refrain from contacting multiple teams across the University about the same query as this also generates unnecessary communication traffic and makes it harder for staff to answer all queries quickly- we are sure you can appreciate that.

在ICL之外 员工访问 times and methods below, if you cannot find the information you need in our webpages, please 给黄金城集团发邮件 这样黄金城集团才能给你最好的支持. 确保你 include your student number and as much detail as possible in your email (包括有关签证的副本). This will help us answer you quickly and reduce the amount of back and fore between you and the team. 

Please rest assured we really are answering emails and dealing with queries as quickly as we can and we very much appreciate your patience.

  • Live Chat for Quick Queries is usually available at set times on: Monday (下午1时至3时)、星期二(下午1时至3时)及星期五(上午10时至12时)

Please note that Live Chat Quick Queries will be unavailable on Friday 15th, Monday 18th and Tuesday 19th April due to University closure. 

请点击这里加入黄金城集团的在线聊天功能 《黄金城集团》有上述规定.

  • Virtual (face to face) Quick Queries is usually available via Wonder at set times: Monday (11am-12Noon), 星期三(上午10时至中午12时)及星期四(下午1时至3时)

Please note that Virtual Quick Queries will be unavailable on Thursday 14th, Monday 18th and Wednesday 20th April due to University closure. 

想知道是 可透过此网页访问 (please note this service is for enrolled students and you will need to provide your studne number. 只可透过手提电脑/个人电脑登入)

  • In person for 10 minute 'Quick Queries' is usually available at set times: Tuesdays 10am -12 Noon (Park Campus) and Thursdays 10-12 Noon (Bay Campus). 预约快速查询必须预先预约, 如果黄金城集团能在预约前回答你的问题, 黄金城集团会通过电子邮件联系你,给你建议.